Help with Online Banking Using Online Banking
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These FAQs may
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The way you pay online is changing
Find out how to get ready for a new way to protect you from fraud when you pay for things online.
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Why can’t I log in to a saved Agreement in Principle with my Online Banking details?
to use the Barclays Digital ID you created to save it.
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How can I make a payment to my Select account?
You can do this in either Online Banking or by calling the Online Banking helpdesk. We’ll tell
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What do I do if I've been charged the wrong amount on my Barclays contactless card by Transport for London (TfL) or I've accidentally touched it on a card reader?
You should first check your Tfl account to see what you’ve been charged and then either call us or TfL. You’ll find the contact numbers here.
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Mobility or dexterity impairment
Tools you may find useful to access our branches and services.
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Where can I find my card number when registering for Online Banking?
This is the number that runs across the front of your Barclays card.
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Can I export my account transactions from Online Banking to packages such as Microsoft Money?
Yes you can. See which software packages it’ll work with here.
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What can I do if I’ve lost my mortgage Agreement in Principle decision email?
If you saved your AiP in Online Banking or using a Barclays Digital ID, log in to your online
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Can a third party register for Online Statements?
Yes, as long as they’re registered for Online Banking themselves.
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The Barclays app features
Explore all the features that your Barclays Mobile Banking app has to offer – make payments and see
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